Position: Child Support Program Manager
Organization: Central Sierra Child Support Agency
Location: Jackson, CA or Sonora, CA
Job Description:
Under limited direction, the Child Support Program Manager plans, organizes and directs Child Support programs through subordinate supervisors; and performs related work as required. Positions in this class may be second-level supervisors over discrete units of Child Support Specialists or may act as an Assistant Director, Department of Child Support Services.
Responsibilities:
- Manages the work of Child Support Specialists and support staff through subordinate supervisors.
- Establishes performance standards and training programs.
- Establishes case review and other quality control programs to ensure uniform application of laws, regulations, and departmental policy, and to ensure a high level of client service.
- Reviews cases requiring legal action and assists staff in preparing cases for prosecution.
- Establishes and maintains cooperative working relationships with other agency departments and other public and private social services agencies.
- Prepares operating budget for assigned units and maintains expenses within budgetary limits.
- May represent the department in statewide child services organizations, before civic organizations, the press, and local legislative bodies.
- May act as Child Support Services Department Director in the absence of the regular incumbent.
- May perform State mandated functions, including but not limited to: ombudsperson, customer & community outreach, quality assurance & program improvement, training, Fair Hearing Officer, and/or media relations.
- Performs related duties as assigned.
Responsible for production of child support federal and state reporting.
Qualifications:
(Education, experience, etc.) both required and preferred qualifications and skills:
One (1) year of full-time experience performing duties of a Child Support Supervisor in a state or local government agency;
OR
Two (2) years of full-time supervisory experience in a Social Services agency, which experience included responsibility for program, staff and budget management.
Application Information:
Close Date: 11/4/2024 11:59:00 PM
