Web-Talk - Past

NCSEA Web Talk: Understanding the PJAC Grant & Implementing Procedural Justice in Your Workplace

Thursday, May 19, 2:00pm ET/1:00pm CT/12:00pm MT/11:00amPT A roundtable discussion explaining the goals and outcomes of the Procedural Justice Alternatives to Contempt (PJAC) grant. Tanya Johnson from OCSE will discuss how the grant came about and why, and staff from two sites that administered the grant will discuss their experiences ...

Touring the Communication Center: An Overview of OCSE’s Newest Portal Application

Thursday, April 21, 2022 2:00 pm ET; 1:00 pm CT; 12:00 pm MT; 11:00 am PT Are you looking for a faster, more secure way to exchange information with states, employers, and other child support partners? Join us for this interactive discussion led by representatives from OCSE’s Division of Federal ...

NCSEA Web Talk: A Word from our Presidents – The State of the Child Support Community

"A Word from our Presidents - The State of the Child Support Community" Friday, April 8, 2022 Announcing a special Friday Web Talk! This Web Talk is free to all registrants Join NCSEA on Friday, April 8 for A Word from our Presidents - The State of the Child Support Community, ...

NCSEA Web Talk: Serving Customers in a New Virtual World

“Serving Customers in a New Virtual World.” The abrupt closure of many offices and workplaces in the early Spring of 2020 ushered in a new era of remote work for millions of employed Americans. Child Support staff were a predominantly in-person workforce and many of the customer interactions occurred in courts or ...

NCSEA Web Talk: Empathize with Purpose

We make choices in our work lives every day regarding how we interact with others. If we nurture an environment where empathy is modeled for and experienced by employees, empathy will ripple throughout the organization, creating trust, boosting morale, and positively impacting customers. Attend this webinar to explore why empathy matters ...

Working with Tribes: From a Tribal Perspective

Have you ever wondered on how to send information or a request to a Tribal Child Support program and don’t know what to do or where to start? Do any of the following questions cross your mind about tribal programs….Does each tribe have the same process? Do all tribes have ...

Archive for Web-Talk – Past – Page 6

NCSEA Web Talk: Understanding the PJAC Grant & Implementing Procedural Justice in Your Workplace

Touring the Communication Center: An Overview of OCSE’s Newest Portal Application

NCSEA Web Talk: A Word from our Presidents – The State of the Child Support Community

NCSEA Web Talk: Serving Customers in a New Virtual World

NCSEA Web Talk: Empathize with Purpose

Working with Tribes: From a Tribal Perspective